Frequently asked questions
Browse answers about courses, software training, consulting, enrollment, and support — organized by topic.
General
Who we are, what we do, and how we work with engineering teams.
What is Rock Terra Tech?
We are a geotechnical engineering team focused on numerical modeling, software training, and consulting for rock and soil mechanics — from open-pit slopes to underground excavations.
What software do you specialize in?
FLAC3D, PFC, Diana FEA, UDEC, 3DEC, and custom industrial tools for rock and soil analysis.
Do you offer consulting and project services?
Yes — design review, numerical modeling, and advisory support for mining, tunneling, and infrastructure projects. See our consulting portfolio for examples.
What industries do you serve?
Mining, civil infrastructure, tunneling, dams, energy, and research institutions worldwide.
Courses
Enrollment, access, prerequisites, payments, and certificates.
How do I enroll in a course?
Browse courses, open the course page, and use Enroll for free or Buy course. Paid courses redirect to secure checkout.
Do I get lifetime access?
Yes — once enrolled you can revisit lessons and materials for this course.
What background do I need?
Each course lists prerequisites on its page. Intermediate geotechnical knowledge is typical for simulation workshops.
Are videos downloadable?
Streaming is provided in the browser; downloads depend on course policy and license.
What payment methods do you accept?
Paid courses support secure online checkout. For corporate or invoice billing, contact us directly.
Do I receive a certificate of completion?
Yes — after finishing all required modules you can download a certificate from your account.
Software
FLAC3D, PFC, Diana FEA, trials, versions, and licensing.
Is trial software available?
Contact our team for evaluation licenses from Itasca, DIANA, and other vendors we partner with.
Which software versions do you teach?
We teach current stable releases and note version-specific workflows in each course outline.
Are software licenses included with courses?
Training licenses may be provided for workshop duration; long-term licenses are arranged separately.
Support
Corporate programs, response times, and project support.
Do you offer corporate training?
Yes — on-site and online programs tailored to engineering teams and project schedules.
How quickly will you respond to my inquiry?
We typically reply within one business day for course, consulting, and licensing questions.
Can you help with a custom engineering project?
Absolutely — share your scope, timeline, and software stack via the contact form and we will propose next steps.
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